Terms & Conditions

The Scrubblins LLC

Effective Date: October 16, 2026
Website: https://thescrubblins.com
Customer Support: 617-733-9769

1. Acceptance of Terms

Welcome to The Scrubblins LLC (“The Scrubblins,” “we,” “our,” or “us”).

These Terms & Conditions govern your use of our website, online booking system, cleaning services, and electronic communications, including SMS text messaging.

By using our website, requesting services, or booking an appointment, you agree to the applicable terms outlined below.

Participation in our optional SMS marketing program is not required to purchase any cleaning service.

2. Services Offered

The Scrubblins LLC provides professional residential, commercial, and specialty cleaning services, including:

• Standard residential cleaning
• Deep cleaning
• Deluxe cleaning
• Recurring cleaning services
• Move-in and move-out cleaning
• Carpet and upholstery cleaning
• Window cleaning
• Post-construction cleaning
• Commercial and office cleaning
• Additional specialty cleaning services

Service availability, pricing, and scheduling depend on the type of service, property condition, location, and requested scope of work.

3. Online Booking and Estimates

Customers may request estimates and schedule eligible cleaning services through our website, by telephone, or through our authorized booking platform.

Online estimates are based on the information customers provide. Final pricing may change if the actual property condition or requested scope differs materially from the information submitted.

Customers are responsible for providing accurate property details, service requirements, and contact information.

4. SMS Text Messaging Program

Program Name: The Scrubblins LLC Customer Communications

The Scrubblins LLC uses SMS text messaging, including messaging facilitated through Jobber, to communicate with customers and prospective customers about cleaning services.

Depending on the consent provided and the nature of the customer relationship, messages may include:

• Cleaning appointment confirmations
• Appointment reminders
• Scheduling changes
• Technician arrival updates
• Service status notifications
• Cleaning estimates and quote follow-ups
• Invoice and payment reminders
• Responses to customer inquiries
• Customer support communications
• Promotional offers, discounts, and service announcements when separate marketing consent has been obtained

SMS Consent

By expressly opting in to receive SMS messages from The Scrubblins LLC through our website, booking forms, or another authorized consent method, you agree to receive text messages within the scope of your consent.

We may send service-related text messages when permitted by applicable law and supported by appropriate consent.

Consent to receive promotional or marketing text messages is voluntary and is not a condition of purchasing goods or services.

Message Frequency

Message frequency varies. The number of messages you receive depends on your appointments, service requests, customer support interactions, and communication preferences.

Message and Data Rates

Message and data rates may apply. Your wireless carrier may charge you for sending or receiving text messages according to your mobile plan.

The Scrubblins LLC is not responsible for carrier-imposed messaging or data charges.

How to Opt Out

You may opt out of SMS messages at any time by replying STOP to any text message from The Scrubblins LLC.

After opting out, you may receive one final message confirming your unsubscribe request.

You will not receive additional messages under the opted-out messaging program unless you provide new consent or another legally permitted basis applies.

How to Get Help

Reply HELP to any message for assistance.

You may also contact our customer support team:

The Scrubblins LLC
Phone: 617-733-9769
Website: https://thescrubblins.com

SMS Delivery

SMS delivery depends on wireless carriers, network availability, and device compatibility.

The Scrubblins LLC cannot guarantee that every message will be delivered immediately or successfully.

Carriers are not liable for delayed or undelivered messages.

SMS Privacy

We respect the privacy of all customers participating in our text messaging program.

Mobile phone numbers, SMS opt-in data, and messaging consent information will not be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes.

We may use authorized communications providers to deliver messages on our behalf, subject to appropriate restrictions on their use of customer information.

For additional information, please review our Privacy Policy.

5. Customer Responsibilities

Customers agree to:

• Provide accurate contact and property information
• Ensure authorized access to the property at the scheduled service time
• Disclose known hazards or conditions that may affect cleaning safety
• Communicate changes to service requirements promptly
• Follow applicable booking, payment, and cancellation policies

Additional work beyond the agreed scope may require approval and additional charges.

6. Pricing and Payment

Cleaning service prices depend on the selected package, service type, property size, cleaning condition, and any requested add-ons.

Certain specialty and commercial services may be priced hourly or require an individual estimate.

Applicable minimum service charges, additional labor charges, and payment requirements will be communicated during the booking or estimate process.

Customers are responsible for paying the charges agreed upon for services provided.

7. Appointment Changes and Cancellations

Appointments are subject to our cancellation and rescheduling policies communicated during booking.

Customers should contact The Scrubblins LLC as soon as possible if they need to modify or cancel a scheduled service.

Any applicable cancellation charges will be governed by the terms disclosed and agreed to during booking.

8. Website Availability

We make reasonable efforts to keep our website and online booking system accessible and accurate.

However, we do not guarantee uninterrupted access or error-free operation.

We reserve the right to update service descriptions, pricing, booking procedures, and website features as necessary.

9. Privacy and Customer Information

We collect and process customer information for purposes such as providing cleaning services, scheduling appointments, responding to inquiries, and managing customer communications.

Our handling of personal information is described in our Privacy Policy.

10. Changes to These Terms

The Scrubblins LLC may update these Terms & Conditions periodically to reflect changes in our services, website, communications practices, or applicable legal requirements.

The updated terms will be published on our website with a revised effective date.

11. Contact Information

If you have questions regarding these Terms & Conditions, our cleaning services, or our SMS communications, please contact:

The Scrubblins LLC
Phone: 617-733-9769
Website: https://thescrubblins.com

Clean Spaces, Happy Faces!